¶ Fault Phenomenon
Abnormal Noise During White Ink Stirring
During white ink stirring, abnormal noises are heard from the ink cartridge area.
¶ Cause Analysis
Ink cartridge internal rotor failure
The inner rotor has fallen off
The rotor retaining cap has fallen off
The rotor has disengaged from its normal position
Ink cartridge internal rotor lagging: Increased resistance or partial seizure during stirring
Magnet inside the ink cartridge holder has fallen off: Loss of magnetic coupling between the motor and cartridge rotor
¶ Required Tools
2.0 mm hex screwdriver
2.5 mm hex screwdriver
¶ Safety Precautions for Operation
Wear gloves to prevent ink contact with skin.
Wear goggles to protect eyes from ink splashes or debris.
¶ Troubleshooting Steps
Inspect the ink cartridge holder magnet
Remove the ink cartridge.
Check whether the magnet inside the ink cartridge holder has fallen off, shifted, or become deformed.
If the magnet is abnormal, the motor assembly or ink cartridge holder assembly must be replaced.
Inspect the ink cartridge internal rotor
Gently shake the ink cartridge.
If abnormal noises are present or if you can feel internal foreign objects moving up and down, this indicates rotor failure.
In this case, the ink cartridge must be replaced.
¶ Support ContactIf the issue persists after completing the above steps, please contact eufyMake Customer Support at support@eufymake.com with the following information:
Your Order Information
Printer SN.
Printer and App Logs.
Relevant photos and videos.