¶ Fault Phenomenon
After the printer enters moisturizing mode, it reports a waste ink pump pressure abnormal error, such as: 0xFD0119002F, 0xFD0119002E
¶ Cause Analysis
1. The waste ink channel in the capping station is not switching correctly
2. Waste ink pump hardware malfunction
¶ Troubleshooting
1.Unplug and reconnect the printer's power cord. The printer will automatically enter self-test mode. Wait for the printhead to move out of the way, then check the ink station (capping station) to see if there is any pooled ink or liquid accumulation.
2.Pooled liquid: Please take a photo and send it to the eufyMake Customer Support team.
3.no pooled liquid: Please take a photo of the ink station's condition. Additionally, unplug and reconnect the power cord to restart the printer, and check if the error code still appears.
¶ Support Contact
If the issue persists after completing the above steps, please contact eufyMake Customer Support at support@eufymake.com with the following information:
Your Order Information
Printer SN.Please refer toCheck SN
Printer and App Logs. Please refer to log/Feedback Upload Process
Relevant photos and videos.