¶ Fault Phenomenon
After exiting Maintenance Mode, one or more of the following symptoms may occur:
- Abnormal color mixing appears in the starting print area
- Some blocks or lines in the nozzle status chart display incorrect colors or mixed colors
¶ Cause Analysis
¶ After exiting Maintenance Mode, if ink flow in a specific channel is blocked or partially blocked, suction pressure inside the ink system may become unbalanced.
During the ink suction process, a small amount of waste ink from the ink stack may be drawn back into the nozzle channels, resulting in ink mixing and abnormal color output.
¶ Troubleshooting
- Print a Nozzle Status Chart：Print the status chart and confirm whether ink mixing is present in any nozzle channels.
- Discharge Ink Using White Color Mode
- If ink mixing is detected, switch to White Color Mode.
- Print CMYK color patches to flush and discharge the mixed ink from the affected channels.
- Preventive Operation After Maintenance
If ink mixing frequently occurs after exiting Maintenance Mode, it is recommended to:
- Print the CMYK color patches immediately after each exit from Maintenance Mode, or
- Use White Color Mode to print RGB color patches to drain mixed ink before normal printing.
¶ Support Contact
If the issue persists after completing the above steps, please contact eufyMake Customer Support at support@eufymake.com with the following information:
- Your Order Information
- Printer SN.
- Printer and App Logs.
- Relevant photos and videos.