Think of them as two types of paint, each with unique properties:
Choosing the right ink is crucial for print quality. While Hard White Ink is generally recommended for hard surfaces and Soft White Ink for flexible ones, there are three situations where the choice is not optional. To prevent print failures and ensure durability, you must always follow these specific rules:
The ink replacement process is simple, and the software will guide you through it.
Initiate the Swap: In the software's ink status panel, click the arrow icon next to the white ink. A window will appear with important notes about the ink swap process.


Q1: What happens if I use Hard White Ink on a soft phone case?
A: It might look fine right after printing, but when the case is bent or squeezed, the white design will likely crack and flake off, much like old, dried paint on a wall.
Q2: Why does swapping inks consume so much (30 ml)?
A: This is essential for maintaining optimal print quality. To prevent the two different ink types from mixing inside the machine—which could cause print failures or damage the printhead—the system must use a sufficient amount of new ink, aided by a dedicated cleaning solution, to completely flush out any residual old ink from the lines. This process ensures the two types of white ink do not mix.
Q3: Can I use Soft White Ink on a hard acrylic sheet?
A: You can, but it is not recommended. While Soft White Ink will adhere to hard surfaces, its durability and scratch resistance are inferior to Hard White Ink. More importantly, when printing 3D Texture, using Soft White Ink is twice as slow as using Hard White Ink, which will impact your production efficiency.